Operations and Performance

Quality Excellence

Drawing on our expertise in CAPA, complaint management, regulatory, ISO 9001, ISO/IEC 15504 Automotive Software Quality, Six Sigma, and data content environments, we help clients design and implement end-to-end quality management systems that elevate operational performance.

Process Design & Innovation

Process design and process innovation remains the foundation for digital transformation and unlocks digital process that drives outcomes.

Performance Management

To meet performance expectations, managers need information. We assist clients in the development of effective metric reporting frameworks that link behavior to operations and align both to strategy.

Organizational Effectiveness

We help our clients take on their most important organizational challenges designing new operating models, assessing future state operations, and implementing transformative change to the organization.

Customer Experience

All companies strive to meet or exceed customer expectations and effectively resolve customer complaints. We help our clients by designing and implementing solutions for today’s multi-channel consumer by differentiating loyalty from satisfaction, and focusing on measures that convey how well the client meets customer’s expectations.


Operational Analytics

Forecasting Accuracy

Accurate forecasting of demand, pricing, and costs is critical to managing a dynamic environment. Closely tied with our Sales & Operations Planning process, understanding the demand equation, price elasticity, and the client’s ability to forecast is part of this analytical offering.
Operational Segmentation

We link behaviors to operations. Using advanced behavioral segmentation techniques, Attadale defines target behaviors, quantifies segments, and utilizes advanced statistical methods to define business processes and supporting operations to maximize profits.

Performance Management (Operational Transparency)

Attadale develops performance frameworks – e.g., the Balanced Scorecard – explicitly linking strategy to objectives and objectives to operations. Focusing on leading indicators, we define a scorecard to cascade throughout your organization and lead effective decision making.

Management Reporting Infrastructure

Managers need information. Management reports are the most prevalent data set used to provide insight into operations and performance. By designing management reports within the context of a Business Decision Framework Attadale links management reporting to the metric framework, data infrastructure, and key performance indicators driving your business operations.

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Recent Insights

Case Study: Prepared Meal Delivery Service

Consumer values, preferences, and behaviors transcend traditional demographic boundaries. Learn how we helped our agency partner enrich their understanding of their target market by capturing invaluable psychographic data which helped drive their sales strategy plan.

Read More »

Operations and Performance

Quality Excellence

Drawing on our expertise in CAPA, complaint management, regulatory, ISO 9001, ISO/IEC 15504 Automotive Software Quality, Six Sigma, and data content environments, we help clients design and implement end-to-end quality management systems that elevate operational performance.

Process Design & Innovation

Process design and process innovation remains the foundation for digital transformation and unlocks digital process that drives outcomes.

Performance Management

To meet performance expectations, managers need information. We assist clients in the development of effective metric reporting frameworks that link behavior to operations and align both to strategy.

Organizational Effectiveness

We help our clients take on their most important organizational challenges designing new operating models, assessing future state operations, and implementing transformative change to the organization.

Customer Experience

All companies strive to meet or exceed customer expectations and effectively resolve customer complaints. We help our clients by designing and implementing solutions for today’s multi-channel consumer by differentiating loyalty from satisfaction, and focusing on measures that convey how well the client meets customer’s expectations.


Operational Analytics

Forecasting Accuracy

Accurate forecasting of demand, pricing, and costs is critical to managing a dynamic environment. Closely tied with our Sales & Operations Planning process, understanding the demand equation, price elasticity, and the client’s ability to forecast is part of this analytical offering.
Operational Segmentation

We link behaviors to operations. Using advanced behavioral segmentation techniques, Attadale defines target behaviors, quantifies segments, and utilizes advanced statistical methods to define business processes and supporting operations to maximize profits.

Performance Management (Operational Transparency)

Attadale develops performance frameworks – e.g., the Balanced Scorecard – explicitly linking strategy to objectives and objectives to operations. Focusing on leading indicators, we define a scorecard to cascade throughout your organization and lead effective decision making.

Management Reporting Infrastructure

Managers need information. Management reports are the most prevalent data set used to provide insight into operations and performance. By designing management reports within the context of a Business Decision Framework Attadale links management reporting to the metric framework, data infrastructure, and key performance indicators driving your business operations.

Sign up for our newsletter
(You can unsubscribe any time)

Recent Insights

Case Study: Prepared Meal Delivery Service

Consumer values, preferences, and behaviors transcend traditional demographic boundaries. Learn how we helped our agency partner enrich their understanding of their target market by capturing invaluable psychographic data which helped drive their sales strategy plan.

Read More »
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